Shipping Information
The default shipping carrier is USPS (United States Postal Service) and standard shipping cost for USPS is shown in the table below. We offer FREE Standard Shipping on non-wholesale* U.S. and Canadian merchandise orders $175 and over (excluding taxes) for orders going out via USPS. Please note that USPS has announced plans to slow delivery starting October 1,2021 due to COVID-19, and shipments are delayed — We do not have any control over the USPS delivery dates — Please use your issued tracking number to follow your delivery. Orders received on Friday after 12:00 pm EST will be shipped out the following Monday.
If you wish to get a guaranteed and expedited delivery date, we offer the option of shipping via UPS (United Parcel Service) within the continental US only. You can choose one of the following 2 options:
-UPS 2 Day Air: your package will arrive within 2 business days as early as 10:30 am local time
-UPS Next Day Air: your package will arrive within 1 business day as early as 3:00 pm local time
The cost associated with each UPS shipping option varies with the package weight and with the destination of the order, and it is automatically calculated at checkout. We do not offer free shipping for orders going out via UPS. To guarantee the UPS delivery time, your order must be placed by 12:00 pm EST. Orders received on Friday after 12:00 pm EST will be shipped out the following Monday.
*For wholesale orders, please contact info@eyesarethestory.com for more information.
| Weight | Standard Shipping (orders $175 and over) | Standard Shipping (orders under $175) | |
| United States | Less than 16 oz | FREE | $5.95 |
| 16 oz to 32 oz | FREE | $8.95 | |
| 32 oz to 48 oz | FREE | $14.95 | |
| 48 oz to 64 oz | FREE | $18.95 | |
| 64 oz to 80 oz | FREE | $22.95 | |
| Greater than 72 oz | FREE | $26.95 | |
| Canada | Less than 16 oz | FREE | $29.56 |
| 16 oz to 24 oz | FREE | $31.96 | |
| 24 oz to 40 oz | FREE | $34.96 | |
| 40 oz to 56 oz | FREE | $36.96 | |
| 56 oz to 72 oz | FREE | $36.96 | |
| Greater than 72 oz | FREE | $41.56 |
Tracking Your Order
We provide fully tracked delivery service. Please refer to your expected delivery date in checkout. Your tracking link will be emailed to you once your order has shipped and may be monitored real-time with tracking service available by shipping company. We do not have any control over the USPS delivery dates or delays.
If you have any delivery concerns, please contact us at care@eyesarethestory.com for assistance.
Accurate Address
To avoid delays with your delivery, please enter your full name and address—correctly spelled—including:
• House, apartment, suite, unit or room number
• City, town, village or province
• Postal or ZIP code
• Country.
Multiple Shipping Address
We are unable to ship to multiple addresses in a single order. To ship to multiple addresses, we recommend placing a separate order for each address.
Canadian Shipping Address
Your shipment will be subject to import duties and taxes.
Business Days & Holiday
All orders process and ship Monday - Friday, excluding federal holidays within the United States. Based on the shipping method selected at checkout, if the order is placed after the cut-off time, it will be processed the following business day.
Packages do not ship from our distribution centers on weekends or the following US holidays:
- New Year’s Day
- Martin Luther King Jr. Day
- President's Day
- Memorial Day
- 4th of July
- Labor Day
- Columbus Day
- Veteran's Day
- Thanksgiving
- Christmas